Guest Service specialist (Concierge) – VIP Services
October 4, 2021Italian speaker – Reservations Assistant
October 6, 2021
As a French Customer Support – Reservations agent, you’ll ensure that the organization is meeting the customer’s requirements on a day to day basis.
You are the Customer support Agent who will take the lead in providing the best possible customer service experience while keeping the company’s business needs in perspective.
Turn your passion for travel into action in customer service helping people find great places to stay and creating unique travel experiences.
On a typical day, you’ll:
- Be the first point of contact for the world’s first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.
- Provide accurate, valid, and complete information by using the right tools, methods, and processes.
- Ensure a high level of partner service and a positive partner experience
Requirements
- Native level of French
- Advanced level of English
- EU Passport
- High school diploma or equivalent
- Ability to adapt and excel in a fast-paced work environment
- Handy with MS Windows and other computer applications
- The passion and drive to make a difference
- Relocation to Greece
Benefits
The benefits for the French Customer Support – Reservations Agent are:
- Competitive salary (1045€ – 1100€)
- 14 salaries per year
- Meal vouchers
- Monthly performance bonus
- Relocation package (flights, accommodation, real estate agency fees)
- Indefinite contract
- Paid training
- Laptop
Only CVs in English will be reviewed
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