Kundesupportagent for et husholdningsapparatsfirma
September 27, 2021French Customer Support – Reservations Agent – Athens based
October 6, 2021
Description
On behalf of our client, one of Greece’s leading providers of corporate and leisure travel, we are looking for a guest service specialist-concierge to handle queries of high-end, VIP customers.
If you want to make the next step in your career and become part of a global tourism network, check below and apply!
Concierge Job Responsibilities:
- Assist guests and owners in a branded, friendly, proactive and efficient manner with appropriate follow-up when necessary.
- Maintain a positive and professional relationship with all vendors and merchants.
- Support operations partners and vendors delivering communication to managers and guests on a daily basis.
- Supports the marketing and sales department with administrative tasks.
- Maintain inventory and stock of supplies, brochures, and collateral for concierge desks.
- Provide pre-arrival support for guests arriving on packages.
- Facilitate correspondence with guests.
- Act as the site liaison for the services and sales center.
- Work collaboratively with any resort associates and resources.
Requirements
The requirements of the Guest Service Representative (Concierge) – VIP Services are:
- At least 1-2 years of previous experience in a similar position
- Near Native level of English
- Strong verbal and written communication skills
- True desire to satisfy the needs of others in a fast-paced environment
- Ability to interact with all guests and owners, internal and external, effectively with tact and diplomacy
- Basic mathematical and calculator skills
- Strong follow through skills
Benefits
The benefits of the Guest Service Representative (Concierge) are:
- Competitive Salary
- Extra Medical insurance
- Laptop & Mobile phone