Italian speaker – Reservations Assistant
French Customer Support – Reservations Agent – Athens based
October 6, 2021
Medewerker klantenservice – Bedrijf voor huishoudelijke apparaten
October 11, 2021
As an Italian speaker – Reservation Assistant, you’ll ensure that the organization is meeting the customer’s requirements on a day to day basis. You are the Reservations Assistant who will take the lead in providing the best possible customer service experience while keeping the company’s business needs in perspective. Turn your passion for travel into action in customer service helping people find about airline regulations, make travel plans, and work with computers to resolve problems, to stay and creating unique travel experiences.
On a typical day, you’ll:
- Be the first point of contact for the world’s first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.
- Provide accurate, valid, and complete information by using the right tools, methods, and processes.
- Ensure a high level of partner service and a positive partner experience
Requirements
Language Skills:
- Fluent in Italian and English
Work experience:
- 6 months of customer service experience will be considered as a plus
- High school diploma or equivalent
Soft Skills:
- Ability to adapt and excel in a fast-paced work environment
- Handy with MS Windows and other computer applications
- The passion and drive to make a difference
Benefits
- Competitive remuneration salary and performance-based incentives (1000 euro)
- 25 days annual leave per year
- Remote working all over Greece
- Potential to build your skills and knowledge as a brand ambassador for our client’s iconic brand doesn’t come along every day
- Fun, talented and witty teammates
- Knowledgeable, encouraging, and present leadership
- Family-friendly environment
- Free-spirited, theme-based employee events
- Career-growth and lots of learning opportunities for aspiring minds
Only CVs in English will be reviewed
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