Russian Speaker - Travel Agent - Athens

As a Travel agent, you will assist their clients in completing their travel itineraries over the phone, emails and social media requests while handling our reservation systems. Another vital aspect of the Travel Agent position is to promote and sell our flight addon products as a natural extension of conversation with the customer. Our intention is to provide a more complete service to our customers by travelling with peace of mind and security.


  • Receive & process incoming calls, emails & social media requests
  • Ensure & provide quality of service to customers. i.e. handle inquiries & complaints from customers in a professional manner
  • Manage flight cancellations, rebookings and force majeure situations
  • Develop & recommend changes to existing methods & procedures to increase accuracy, efficiency & responsiveness of the Customer Service department as a whole
  • Report technical issues, customers’ complaints and other problems
  • Enjoy and encourage working with sales
Only CVs in English will be reviewed.
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    In order to be the Russian customer support - travel agent, that we are looking for:

    Language Skills:

    • Fluent in Russian and English

    Work experience:

    • 6 months of customer service experience
    • High school diploma or equivalent

    Soft Skills:

    • Ability to adapt and excel in a fast-paced work environment
    • Handy with MS Windows and other computer applications
    • The passion and drive to make a difference
    • EU Passport
    • Relocation to Athens
    • Competitive remuneration salary (1050 - 1300e) and performance-based incentives 
    • Indefinite contract
    • Full time job
    • Family-friendly environment
    • Free-spirited, theme-based employee events
    • Career-growth and lots of learning opportunities for aspiring minds

    Find all the available jobs here.

    Only CVs in English will be reviewed.