Dutch
speaking
speaking
Dutch Customer Service Associate for bol.com - Greece based - Athens
Are you a Dutch speaker? Do you love communicating with people and provide them with solutions?
We are looking for Dutch Customer Service Associates to work for Bol.com, an e-shop in the Netherlands that offers general merchandising products in categories such as music, film, electronics, toys, jewelry, watches, baby products, gardening and DIY.
Pack your bags for Greece and work remotely all over the country!
What you will do:
- Be the primary point of contact for customer requests, representing the Netherlands’ leading online retailer
- Listen to what drives our customers and provide solutions either by phone calls, emails, or chats
- Handle inquiries about product orders, payments and deliveries, as well as customer complaints
- Maintain high customer satisfaction
- Take the extra mile to engage customers
Only CVs in English will be reviewed.
In case you have any questions regarding this job, our team is here to help you!
Fill the form below, send your message and we will get back to you as soon as possible with the answer.
Requirements
- Native /near-native level in Dutch
- B2-level English skills
- Strong phone contact handling and active listening skills
- Ability to multitask, prioritize and manage time effectively
- Exceptional problem-solving and ability to respond to different types of characters
- Adaptive skills and team spirit
- European citizenship or work permit for Greece
benefits
- Monthly salary 1300€ gross
- 150€ Monthly Performance Bonus
- 14 salaries per year
- Complete relocation support (flight ticket to Greece, 4-week accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us)
- Full-time job (5 working days per week, 8-hour shifts)
- The best commissions in the market
- The possibility to learn with the best team
- Excellent career opportunity in a multinational industry leader