German
speaking
speaking
German Customer Care - Lisbon or Athens - - Lisbon
Do you speak German? Are you passionate about people and communication? Do you thrive in a fast paced environment where every interaction counts?
On behalf of our Client, we want to present an exciting opportunity for talented individuals to join their team as German Customer Care Representatives, based in the vibrant and sunny cities of Lisbon or Athens
Are you ready for your next adventure? For further info, read below!
Responsibilities
- Manage incoming calls and customer service inquiries by chat and email
- Identify and assess customers’ needs to achieve satisfaction
- Keep records of customer interactions, process customer accounts and file documents
- Take the extra mile to engage customers
Only CVs in English will be reviewed.
In case you have any questions regarding this job, our team is here to help you!
Fill the form below, send your message and we will get back to you as soon as possible with the answer.
Requirements
- Native / C2 level in German
- B2 level English
- Strong communication skills, empathetic and active listening skills
- Ability to multitask, prioritise and manage time effectively
- Exceptional problem-solving and ability to respond to different types of characters
- Adaptive skills and team spirit
benefits
- Competitive remuneration package
- 14 salaries per year
- Extra productivity bonuses
- 2 weeks accommodation provided
- First class ongoing training and career development opportunity
- Multicultural and modern working environment
Relocation Package including the below:
- Flight ticket to Greece
- Cab fare from Airport to your hotel
- 2-week hotel accommodation
- Assistance finding an apartment
- Real estate fee covered by company