Italian Support Specialist - Search Engine - Athens

If you're eager to become an expert in Google tools, here's a fantastic opportunity to kickstart your journey! We're on the lookout for individuals who are fluent in Italian and English to join our client's multinational team in Athens, Greece. This is your chance to launch your career while working for the world's most famous search engine.

What you will need to do:

• Act as the initial contact for Italian-speaking customers
• Assess customer needs for satisfaction
• Troubleshoot software on mobile devices (phones, tablets, etc.)
• Assist with account and password management
• Address post-sales requests from online store customers
• Provide high-quality support
• Manage a large volume of calls and emails
• Build trust and sustainable customer relationships
• Resolve customer complaints with appropriate solutions