French
speaking
speaking
French Customer Support - Hospitality services - Athens
As a French Customer Support – Hospitality services, you'll ensure that the organization is meeting the customer's requirements on a day to day basis. You are the Customer support who will take the lead in providing the best possible customer service experience while keeping the company's business needs in perspective. Turn your passion for hospitality into action in customer service helping people find great places to stay and creating unique experiences.
On a typical day, you’ll
- Management of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team targets and call handling quotas
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
Only CVs in English will be reviewed.
In case you have any questions regarding this job, our team is here to help you!
Fill the form below, send your message and we will get back to you as soon as possible with the answer.
Requirements
Language skills:
- Near native level of French
- Advanced level of English
Skills:
- Good MS Office skills
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
benefits
- Competitive remuneration package (1100 euros)
- Monthly bonuses
- Opportunities for international Career through company's International Mobility program
- A challenging working environment
- Private Health Insurance
- Indefinite contract
- Paid training
Only CVS in English will be reviewed.